Procedure- How to Create Viva Community

Viva Engage - Helpdesk Scope of Support

Helpdesk's support is to create the Viva Community based upon request from user. HD agent who will create the community, needs to activate the PIM role "Yammer Administrator"

Viva Community is platform called Engage, a module within the Microsoft Viva suite that integrates social networking and employee engagement directly into Microsoft Teams. It allows users to create and participate in communities—groups centered around shared interests, departments, projects, or initiatives.

Viva Community is accessible via Viva Engage - Discover communities

Note: - These are the default settings to set while creating the Viva Community

Sensitivity - Internal Project
Default Publisher - Discussion
Allow all network users to move conversations into this - Disabled

Prerequisites

Helpdesk should activate PIM role "Yammer Administrator"

Step-by-Step Procedure

Log in to Viva Engage https://engage.cloud.microsoft/main/feed?domainRedirect=true
Enter your work credentials to sign in.
Navigate to Communities

Create New community using below button & fill all entries

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Fill all the details with the information provided by the requester
Once community is created, Make mentioned Owners as Admin
Then remove yourself (HD Agent who will create community from Admin and member)

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