A Name appears with an Asterisk (*) in Pending Action From in the Delinquent Timecard Report
A name appears with an asterisk (*) in “Pending Action From” in the Delinquent Timecard Report?
This happens when something goes wrong with the workflow and it cannot determine where to route the timesheet for approval.
Most of the time, the name of the Time and Absence Approver (TAA) will be shown, but it could also be the Line Manager (LM), to get the attention of the TAA or LM to take action.
The following are the steps to follow, in order:
-
Check if the person is terminated:
-
Yes: If the person is terminated, the timesheet might have been submitted but not approved before termination. No approval will be possible unless someone from Human Capital takes action.
-
Action: Contact Human Capital for further assistance.
-
No: If the person is still active, ask them to resubmit their timesheet.
-
Action: See if resubmitting resolves the issue.
-
If the problem remains: